Terms and conditions

Terms and Conditions

1. Legal Status

The website and all services provided by Agent Spins Casino are operated under the jurisdiction of Curacao eGaming and licensed by the Government of Curacao.

The Operator (Agent Spins Casino N.V.) is not licensed to operate in the United Kingdom, but accepts UK players through non-UK ("non-GamStop") access. The Operator reserves the right to terminate or refuse service to any player at its sole discretion.

2. Registration and Login Process

To register on the website, a player must provide accurate and complete information as requested during the registration process. All new accounts are subject to verification by the Operator prior to first withdrawal.

Upon registering an account, the player acknowledges that they have read, understood, and agreed to these Terms and Conditions.

3. Games and Software Providers

The games offered on the website are provided by various software providers, including but not limited to Evolution Gaming, NetEnt, Pragmatic Play, BGaming, SmartSoft, Red Tiger, Ezugi, Habanero, and Spribe.

All games are subject to change at any time without notice. The Operator reserves the right to remove or add games at its sole discretion.

4. Bonuses and Promotions

The Operator offers various bonuses and promotions to players. These may include but are not limited to welcome bonuses, free spins, cashback rewards, and loyalty points.

Players must comply with all applicable wagering requirements and bonus terms in order to withdraw any winnings related to a bonus or promotion.

5. VIP and/or Loyalty Program

The Operator operates a loyalty program which awards players comp points for every €10 wagered. Players can redeem these points for cash at 100:1 rate.

The Operator reserves the right to modify or cancel the loyalty program at its sole discretion.

6. Payment Methods and Banking Terms

The Operator accepts various payment methods, including but not limited to Visa, Mastercard, e-wallets (Skrill, Neteller), and cryptocurrencies (Bitcoin, Ethereum).

All deposits are subject to verification by the Operator prior to processing. Withdrawal requests may take up to 5 working days to process.

7. Key Terms and Conditions

These Terms and Conditions form a binding agreement between the player and the Operator. By registering an account or making a deposit, the player acknowledges that they have read, understood, and agreed to these Terms and Conditions.

The Operator reserves the right to modify or cancel any promotions, bonuses, or services offered on the website at its sole discretion.

8. Mobile and Technical Features

The website is fully optimized for mobile devices and may be accessed through a mobile browser. The Operator does not offer a dedicated mobile app.

9. Security and Fair Play

The Operator uses industry-standard SSL encryption to ensure secure transactions and protect player data.

All games offered on the website have been tested and certified by reputable third-party testing organizations, including but not limited to GLI.

10. Responsible Gambling Features

The Operator offers various responsible gambling tools, including but not limited to deposit limits, time-outs, and self-exclusion options.

Players are encouraged to set deposit limits and maintain responsible gaming practices at all times.

11. Advantages and Disadvantages

By registering an account or making a deposit on the website, the player acknowledges that they have read, understood, and agreed to these Terms and Conditions.

The Operator reserves the right to modify or cancel any promotions, bonuses, or services offered on the website at its sole discretion.

12. General Casino Information

These Terms and Conditions are subject to change at any time without notice. The Operator reserves the right to terminate or refuse service to any player at its sole discretion.

By registering an account or making a deposit on the website, the player acknowledges that they have read, understood, and agreed to these Terms and Conditions.

Acceptance

The player's use of the website and all services provided by Agent Spins Casino constitutes their acceptance of these Terms and Conditions. The Operator reserves the right to modify or cancel any promotions, bonuses, or services offered on the website at its sole discretion.